VOC is specialized in training and education for accident damage repair for vehicles and caravans.
The organisation has relationships with almost all damage repair companies in The Netherlands, for which they design, plan and execute training plans based on the latest technology developments.
When we met VOC, the organisation had a simple “Welcome to VOC” website. Together we made a plan to convert their offline and paper based processes to a fully online service proposition. The aim of this proposition was to allow VOC customers to do all their communication, selection and planning of training and curriculum management online.
And so it happened. We build a Scrum team to build a new portal which fully integrates with the back-office of the organisation.
Improved customer service, significant reduction of operational costs and hopefully soon an increase in turnover.
Partner: Link Design